Refund Policy​

Curly Hair Education Australia complies with Australian Consumer Law in regard to refunds. We are not required to provide a refund if you change your mind about the course that you chose to enrol into.

However, while course fees are non-refundable, students may have extenuating circumstances that prevent them from undertaking their course. Where evidence can be successfully provided to support the student’s circumstances, course fees may be refunded or partially refunded as per the following: 

• A full refund is permitted if the enrolment is cancelled prior to the commencement date and if access to resources has not been provided yet.

• A 50% refund is permitted if the enrolment is cancelled within 7 days of the course commencement date.

• No refund will be provided after 7 days of the course commencement date.

• No refund will be provided where work or assessment has been accessed, saved or submitted. 

This decision of assessing the extenuating circumstances rests with the Managing Director and shall be assessed on a case by case situation.

You will have access to your course for 6 months from course start date. Extensions could be granted on a case by case basis, please contact us via email at curlyhairedu.aus@gmail.com if you require an extension.

Courses, course notes and materials are not to be sold, loaned, copied, or used in any way outside of the pursuit of studying the course by the person who is enrolled in the course, unless permission is sought and granted in writing by the Managing Director.

Copyright: All Curly Hair Education Australia courses are copyrighted by Curly Hair Education Australia.

Shipping Policy

Curly Hair Education Australia courses are delivered online or in person, therefore there is no shipping required.

Need help

Contact us at curlyhairedu.aus@gmail.com for questions related to refunds and returns.